Price Matching & Policies

ToyBox Select is dedicated to giving all of our customers the lowest prices possible. Unlike most adult toy retailers, we refuse to overcharge our customers. So, in order to avoid overcharging our customers we have introduced the ToyBox Select Low-Price Guarantee, making sure that our customers do not pay more for something that can be sold for less. We can't always ensure that our store will sell something for less than someone else, but that's why if you find it cheaper elsewhere, we'll match the price or sell it for less. 


The following restrictions apply:

  • The item must be exactly the same, (size, model, quantity, brand, color, item ID number, etc.)
  • The item must be in-stock at the online adult toy retailer's website and on ToyBoxSelect.com at the time of the price match request
  • ToyBox Select will price match up to one item per customer per day
  • We will not offer extended time for a price match on items that are not currently in stock
  • The item may not be matched after a coupon, promo-code, or discount is applied

The item MUST be sold and fulfilled by one of these online adult toy retailers:

lovehoney.com, edenfantasys.com, pinkcherry.com, simplipleasure.com, adameve.com, goodvibes.com, liberator.com, lovehoney.com, simplipleasure.com, jackandjilladult.com, stockroom.com, tootimid.com, sextoy.com, spencersonline.com, docjohnson.com, shevibe.com, lionsden.com, adultsextoys.com, adulttoyssupermart.com, playtime4youshop.com, thekatsmeowonline.com, cloud9lingerie.com, romanceboutique.com, bettystoybox.com, imagoxxx.com

 

The item may NOT be sold and fulfilled by ANY of these online retailers:

amazon.com, ebay.com, or aliexpress.com

WE DO NOT REFUND PRICE DIFFERENCES FOR ORDERS THAT HAVE ALREADY BEEN FULLFILLED

We do not match:

  • Online retailers from outside of the United States of America
  • Prices listed from third-party sellers
  • Coupons, promo-codes, or discounts that are applied during checkout
  • Deals publicized as percentage off, dollar off, FREE, or buy one get one (e.i., "20% off", "$20 off", “FREE”, etc.)
  • Sales prices or those necessitating affiliations or memberships
  • Prices that cannot be determined as separate from other items or fees
  • Prices that require a minimum quantity purchase
  • Items that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity offers
  • Damaged, used, or refurbished items
  • Price errors
  • In-store prices
  • No price matches to other retailers for prices shown from Thanksgiving Day through Cyber-Monday  

How can I request a ToyBox Low-Price Guarantee price adjustment?

  • If you think you are eligible based on the above criteria, contact pricematch@toyboxselect.com via email BEFORE you place your order. We will verify whether or not the item is eligible for a price match within a short time following your request. If your request is approved than we will adjust the item price and send you a follow up email letting you know that your request has been accepted along with a direct link to the updated product and price. 
  • ToyBox Select has ultimate decision for price matches

What needs to be included in the email regarding the price match?

  • Your first and last name
  • The link to the product on our website (toyboxselect.com)
  • The link to the identical product from another eligible website on a separate line
  • A short description of your price match request below
ToyBox Select/ToyBox LLC. reserves the right to update or modify the terms of this policy at any time.
Last Updated: May 31, 2018